Mac Mini 2018 - system overload issues in Logic

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Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

I’ve been having system overload problems with Logic on my 2018 Mac Mini. I’ve tried almost everything I can think of to resolve this issue, and could really do with some input. It’s driving me mad and at this point I have some regrets about getting rid of my trusty 2009 Mac Pro.

The Mini is a 2018, i7, 16GB RAM, 512 GB SSD, Mojave 10.14.6, Logic 10.4.7. I’m using an Allen & Heath mixer with USB 2 interface and an external USB 3 7200 rpm HD for audio.

The issue is that playback of almost any Logic project is interrupted by a massive CPU spike on core 1 causing a system overload in Logic. This affects any project, even simple ones with no more than eight tracks of audio and NO plugins and NO software instruments. These CPU spikes occur quite frequently, I’d guess at least every 10 - 15 minutes but sometimes more often.

Things I have tried to remedy this in various combinations (to no avail) are:
  • Selecting an empty audio track during playback (although my understanding is this is only relevant for projects with software instruments, and my problem occurs regardless of whether I am using any software instruments);
  • Experimenting with every conceivable audio preferences setting in Logic;
  • Ensuring that all other applications are closed when using Logic and ensuring there are no user startup items;
  • Ensuring that the Mac is disconnected from the network and wifi is off when using Logic;
  • Various different combinations of USB sockets, Thunderbolt adapters etc for my audio interface, HD and peripherals (EMagic MIDI interface, keyboard and mouse);
  • Playing back my projects through the internal Mac Mini audio with the Allen & Heath interface disconnected (having read about the issues with the T2 chip and USB 2 audio interfaces);
  • Disabling automatic updating of date & time and location (online advices suggests this appeared to resolve audio issues for some Macs with the T2 chip)
  • Creating a new user account on my SSD and playing back my Logic projects from this account (was wondering whether anything that had come across from my old Mac when I imported my user account from time machine backup could have been causing problems);
  • Copy a small Logic project with a couple of audio tracks and no plugins to the SSD drive and playing back from there (to eliminate any issues caused by the external HD, although the HD activity monitor in Logic looks fine);
  • Looking for problematic processes or issues in Activity Monitor and the Console logs (although I’m not really sure what I’m looking for, I haven’t seen anything burning CPU when these system overloads occur).
I think that’s about everything I’ve tried, although I may have forgotten something.

The only thing I can think of now is to try a clean reinstall of the OS, just in case something weird has come across when I imported my user account and applications from my old Mac, although as noted above I have already tried creating a fresh user account.

Obviously that’s a bit of a hassle and I would really appreciate any ideas or advice about this before I try that.

Thank you very much for anything you can offer.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Tomás Mulcahy »

Does it still happen if you use the built in audio instead of the Allen & Heath?
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

Tomás Mulcahy wrote:Does it still happen if you use the built in audio instead of the Allen & Heath?

Hi Tomas - yes it does. I have disconnected the Allen and Heath and played a variety of projects through the built in audio, but the issue remains.
Last edited by Dryjoy on Sat Nov 16, 2019 1:52 pm, edited 1 time in total.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by muzines »

Well, it certainly sounds like you've done all the right kinds of things to try to track down the cause.

Are you local to an Apple store? If so, it might be an idea to take your machine in to a Genius appointment, together with a little example project that shows the issue, and compare it with another similar machine.

It's a good idea to try on a completely clean system install, as you rule out a lot of things that way - but I don't recommend you wipe your current installation just to do this - just install a clean OS on another drive or partition, boot from that, and try it to see whether the issue is still there.

Let us know how it goes, and then I'll see if I can think of any other things you can try to track down what's going on.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

Thanks Desmond. Nearest Apple Store is about 40 miles away, but I’d go and see them if I run out of all other options.

A clean install on another drive is a good idea. That’s something I can do quite easily. I’ll try that first, thank you.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by getrichs »

I had exactly the same issue on my 2012 quad core macmini after "upgrading" to Mojave. It seemed the OS wasn't using all the cores, and after trying every possible solution I reinstalled High Sierra and the problem went away. So I'm basically resigned to sticking with this combination for the life of this computer ... Seems a shame to have to, but Apple will keep tinkering with stuff that already works.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

getrichs wrote:I had exactly the same issue on my 2012 quad core macmini after "upgrading" to Mojave. It seemed the OS wasn't using all the cores, and after trying every possible solution I reinstalled High Sierra and the problem went away. So I'm basically resigned to sticking with this combination for the life of this computer ... Seems a shame to have to, but Apple will keep tinkering with stuff that already works.

Interesting feedback, thanks. Mojave is the oldest OS this machine can use, so that's not an option. However, if a clean install of Mojave doesn't sort it out, I might try an install of Catalina on my spare HD and see if that makes any difference.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by G-Doubleyou »

I have the same machine, no issues so far.

Don't know what to say, don't use USB except for an iLock.

:?:
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

An update on this situation.

I’ve now had the opportunity to do a clean install of Mojave on an external HD. I’ve only installed Logic itself, no fancy third party plugins or additional software.

Unfortunately, the issue persists, so I have concluded it must be something fairly fundamentally wrong with this Mac or it’s software.

I’m going to try an update to Catalina on the external HD. I’d been avoiding it for now, but there’s nothing to lose. It does include some firmware updates for the 2018 Mac Mini so you never know, maybe that’ll help.

If that doesn’t sort the issue out, then I really feel I’ve tried everything and it’ll have to be a trip to the Apple store.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by brucie »

I'm very familiar with this issue and have similar spec machine.

How many monitors are you running?

What resolution are you running them at?
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

brucie wrote:I'm very familiar with this issue and have similar spec machine.

How many monitors are you running?

What resolution are you running them at?

One monitor. 1680 x 1050.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by brucie »

I have been having problems with multiple monitor with my Mac Mini 2018 and Logic. I believe the issues are down to the GPU. On top of that I found that if I use any other resolution than the native unscaled resolution then I get the same 1 core spike.

Not sure if that helps.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

Thanks for that. It’s worth looking into more. Although I am using the native resolution of the monitor and I’m only have one monitor, it is an unusual (maybe non-standard, even) resolution these days; so maybe I should try a more standard resolution monitor.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

brucie wrote:I have been having problems with multiple monitor with my Mac Mini 2018 and Logic. I believe the issues are down to the GPU. On top of that I found that if I use any other resolution than the native unscaled resolution then I get the same 1 core spike.

Not sure if that helps.

Thanks again for this advice. I have now listened through to a number of projects that would normally be guaranteed to show up the issue with the monitor off, and they all played through perfectly multiple times.

This tends to suggest that there is something GPU related going on here. I may purchase a cheap 1080p monitor and see if that helps; I suspect that running what is now essentially a non-standard screen resolution may be causing some scaling issues.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by brucie »

Hi there

Glad it seemed to have worked, I still haven’t fully got to the bottom of this but I am now running with 1 monitor instead of 2 at 1080. Very frustrating, I guess I am going to have look into an Egpu at some point (and more expense!)

Good luck

All the best,

Neil
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

Unfortunately, a new 1080p monitor has not resolved the problem. I really feel I’ve exhausted all avenues now, so I have a support call booked with Apple.

I’ll probably have to try all sorts of basic stuff that I’ve already been through before they grasp the issue, but oh well.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by MOF »

Have you checked the RAM? Hold down the D key on power up and follow the diagnostic prompts.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

MOF wrote:Have you checked the RAM? Hold down the D key on power up and follow the diagnostic prompts.

Thanks - any suggestion is worth a try. I’ll give it a go later.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

I finally seem to have solved this issue - I hope I'm not speaking too soon, but it's passing all of the tests that previously would be guaranteed to reproduce the issue.

It seems that the hard drive enclosure I chose to go with the Mac Mini doesn't deal well with audio work. I'm not sure how I missed this before, as I thought I had tried running some projects from the internal SSD, however I spoke to an Apple 'genius' on the phone, who urged me to investigate the hard drive situation more.

My lovely wife has gifted me with another USB 3 enclosure for my audio drive (there have been so many financial indulgences this year - e.g. Hammond and Leslie, Mac Mini etc - that even a £20 enclosure could only be justified as a gift), and everything seems fine now. The previous one still has another three HDs in it for storage, time machine etc. Every now and again it does this sort of 'burp' where the lights go off and the fan powers down momentarily, almost as though unmounting the drives (though they don't unmount), and it seems that these burps coincided with the overloads on core 1. Somehow I'd missed this phenomenon.

It's a real relief to have finally got to the bottom of this (7 months after purchasing the Mac) and I am at last starting to bond with this Mac Mini. I so wanted to love it, but I couldn't. I've still not quite got used to the large number of cables and adapters hanging off it everywhere (I was used to my Mac Pro tower), but it seems to be a very capable machine.

Thanks to everyone who has contributed to this thread. I hope it can help someone else in future.
Last edited by Dryjoy on Thu Dec 26, 2019 3:27 pm, edited 2 times in total.
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Re: Mac Mini 2018 - system overload issues in Logic

Post by muzines »

Glad you found the culprit, and that does sound bad, but at least you'll be back to having a stable system now, and thanks for updating the thread with the cause... :thumbup:
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Re: Mac Mini 2018 - system overload issues in Logic

Post by oldbetsey »

If you don't mind me asking, which new enclosure did you buy?

Cheers and happy New Year!

R.

Dryjoy wrote:I finally seem to have solved this issue - I hope I'm not speaking too soon, but it's passing all of the tests that previously would be guaranteed to reproduce the issue.

It seems that the hard drive enclosure I chose to go with the Mac Mini doesn't deal well with audio work. I'm not sure how I missed this before, as I thought I had tried running some projects from the internal SSD, however I spoke to an Apple 'genius' on the phone, who urged me to investigate the hard drive situation more.

My lovely wife has gifted me with another USB 3 enclosure for my audio drive (there have been so many financial indulgences this year - e.g. Hammond and Leslie, Mac Mini etc - that even a £20 enclosure could only be justified as a gift), and everything seems fine now. The previous one still has another three HDs in it for storage, time machine etc. Every now and again it does this sort of 'burp' where the lights go off and the fan powers down momentarily, almost as though unmounting the drives (though they don't unmount), and it seems that these burps coincided with the overloads on core 1. Somehow I'd missed this phenomenon.

It's a real relief to have finally got to the bottom of this (7 months after purchasing the Mac) and I am at last starting to bond with this Mac Mini. I so wanted to love it, but I couldn't. I've still not quite got used to the large number of cables and adapters hanging off it everywhere (I was used to my Mac Pro tower), but it seems to be a very capable machine.

Thanks to everyone who has contributed to this thread. I hope it can help someone else in future.

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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

oldbetsey wrote:If you don't mind me asking, which new enclosure did you buy?

Cheers and happy New Year!

R.

Happy new year to you too!

It was one of these, pretty basic but seems to be doing the job very well.

https://www.amazon.co.uk/gp/product/B07CNH73YJ/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
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Re: Mac Mini 2018 - system overload issues in Logic

Post by oldbetsey »

Excellent. Thank you! Need to get a couple caddies and it's just nice to try and start with one that at least you know someone somewhere is having a bit of luck with. So many of these things are system specific that there's no guarantee but it's a start, right?

Cheers!

R.

Dryjoy wrote:
oldbetsey wrote:If you don't mind me asking, which new enclosure did you buy?

Cheers and happy New Year!

R.

Happy new year to you too!

It was one of these, pretty basic but seems to be doing the job very well.

https://www.amazon.co.uk/gp/product/B07CNH73YJ/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

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Re: Mac Mini 2018 - system overload issues in Logic

Post by aclark1102 »

Hello,

can you please share the enclosure you used? the previous link does not work.

i am having issues with CPU overload on my 2014 mac mini i7 500 gb pcie / 16 go ram, when running pro tools. The other day i was mixing a 13 track song totally dry and added one plug in on a a track and the computer had a cpu overload.

Not sure how it’s possible for a CPU overload?!?

please help!!!
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Re: Mac Mini 2018 - system overload issues in Logic

Post by Dryjoy »

aclark1102 wrote:Hello,

can you please share the enclosure you used? the previous link does not work.

i am having issues with CPU overload on my 2014 mac mini i7 500 gb pcie / 16 go ram, when running pro tools. The other day i was mixing a 13 track song totally dry and added one plug in on a a track and the computer had a cpu overload.

Not sure how it’s possible for a CPU overload?!?

please help!!!

It doesn’t seem to be available now. I was thinking of ordering another one myself.
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