bennygoodman wrote: ↑Mon Jan 02, 2023 4:36 pm
I use the NI Komplete 6 with USB cable directly without hub - so there should not occur any power issues, right?
Well that's my point. You're asking the computer to provide the power - and I'm wondering if the computer is not providing enough. Beg or borrow a powered hub and just see if it makes a difference. It's worth a try.
bennygoodman wrote: ↑Mon Jan 02, 2023 4:36 pm
I use the NI Komplete 6 with USB cable directly without hub - so there should not occur any power issues, right?
Well that's my point. You're asking the computer to provide the power - and I'm wondering if the computer is not providing enough. Beg or borrow a powered hub and just see if it makes a difference. It's worth a try.
Yeah thanks, I'll surely do!
btw: when using the NI native driver I can go down to 64 samples latency in Ableton, asio4all down to 250 samples in comparison (before crackling), but Ableton shows me on both settings from the different drivers apprx. the same overall latency. Weird ..
I wouldn't put much faith in what ASIO4ALL is reporting. It is designed as an interface between ASIO-requiring software and whatever drivers are provided by a non-ASIO interface. I doubt that it knows the full latency of the chain after it passes the data on.
The Elf wrote: ↑Tue Jan 03, 2023 9:44 am
I wouldn't put much faith in what ASIO4ALL is reporting. It is designed as an interface between ASIO-requiring software and whatever drivers are provided by a non-ASIO interface. I doubt that it knows the full latency of the chain after it passes the data on.
Thank you very much for your useful suggestions. Running the NI now on a powered hub and will be changing the USB cable, with the native asio driver. This discussion helped a lot!
One last remark. Native Instruments Komplete 6 is the biggest crap ever seen. Still, with the recommended usb cable by Thomann the interface does not start up after powering on the computer (1 out of 5 times).
bennygoodman wrote: ↑Tue Jan 24, 2023 6:26 pm
One last remark. Native Instruments Komplete 6 is the biggest crap ever seen. Still, with the recommended usb cable by Thomann the interface does not start up after powering on the computer (1 out of 5 times).
Don't you ever buy NI!!!
You are very much in the minority with that opinion friend. My NI KA6 gave years of flawless service and still works. I have only retired it for the rather better, in a few ways, MOTU M4 mainly because I also got my son an M4 and he is in France and has 'finger' trouble with ANY recording rig he has ever had. We now have the same AI and mixer so I can sort him out more easily.
I have recommended the KA6 many many times to people here and on other forums. Not one has ever been anything but delighted with the interface.
Before you start calling things"crap" you should investigate (or get someone else to do it if not qualified) your computer system. Have you for instance emailed either the retailer you bought the KA6 from or NI themselves and put your problems to them?
As for the interface not starting up every time? That is almost certainly a problem in the PC. I have had at least six different USB interfaces over the last 15 years and used them with over 5 desktops and laptops and 4 operating systems. Yes, sometimes the AI 'wasn't found' but by the time the NI KA6 arrived that problem had all but vanished.
Hmmm I might give KA6 MK1 a butchers.
If I can pick one up under 30 bob. I dig rather spiffy and rather cheap used interfaces that is lol.
Martin started me off on this with all his interface reviews starting from nearly two decades earlier.
At the time (2004/5) I could only afford 1 interface : Terratec DMX 6 pictured in this MW article near the bottom (I had to get this word in lol) https://www.soundonsound.com/techniques ... o-problems
But now on used market ....
I can only speak from my perspective. When I bought the Komplete 6 in 2018 it started off with these problems (blinking light on the interface on computer start, no audio). The problem was present on both linux and windows 10 OS. I changed the cable several times (NI would not give a replacement for a bad cable) . still the interface failed to start. I complained at NI, they suggested proper USB cables, I bought one of these cables at Thomann - still the problem is the same. So the interface has a problem I can imagine. Well, I will sometime in the future throw that piece into the trashbin and buy Motu M4..
bennygoodman wrote: ↑Fri Jan 27, 2023 1:13 pm
When I bought the Komplete 6 in 2018 it started off with these problems (blinking light on the interface on computer start, no audio). The problem was present on both linux and windows 10 OS. I changed the cable several times ... still the interface failed to start....So the interface has a problem I can imagine.
I understand the frustration, and clearly you have worked through some possible reasons for the problems you've had... Bit bizarrely, it seems you haven't addressed the one reason that seems to me, and others here, as the most likely by far: insufficient bus powering.
Of course, it could be a faulty unit, but it is easy and straightforward to check if powering is the issue simply by connecting to a different computer or a powered hub.
It really would be worth trying that before chucking it in the trash can as your difficulties with it really don't reflect the considerable positive feedback and recommendations that we've seen here for that interface over many years.
Technical Editor, Sound On Sound...
(But generally posting my own personal views and not necessarily those of SOS, the company or the magazine!)
In my world, things get less strange when I read the manual...
Quite so Hugh*
But Bennygoodman's account seems awry?
In the first instance the KA6 is supplied with a USB cable of excellent quality and I very much doubt it was faulty. Even so, how many here have actually had a USB cable cause any issues unless it was really cheap? In well over ten years I have never put a fault down to one except in ONE instance with ONE cable and ONE desktop and that was because I was trying to run my KA6 from a 5mtr cable. NI state 3mtrs should be regarded as the maximum. (it did in fact run perfectly at 5mtrs once I had sorted it all out)
The other fly in this emolument is the absence of a mention of the retailer?
Friend Ben' is slating the interface and NI but I don't think I have seen a retailer's name? In UK at least a punter's first call for a faulty product is with the shop he bought it from. In the event of the problem being beyond the shop's expertize THEY will contact the manufacturer.
*Don't bin it, post it to me. I promise to refund. I shall take the chance that the interface is actually fine and make myself a drinkeypoo!
Well, I run about 15 usb ports with harwdare on my computer. Powered. But NI Komplete 6 was always directly connected. Also, NI don't call it a must to use a powered hub - as they wrote to me. But, giving it a powered state, I have to connect an additional usb2hub to my computer and the result is, now that I use another hub, that my mouse is not recognised nor Komplete 6. Interrupt conflicts. Usb2 is known to have troubles with too many usb ports (in my case more than 15) - so this option is not valid for me.
Anyways, thanks for diving in deeply into that discussion.
Like the 'dodgy' USB cables I have never had the 'too many USB ports' problem.
A few years ago I ran a 3k AMD black on an Asus MOBO which had 4 native ports on the back, two at the front and a 5 way USB 2.0 PCI card (fifth port was internal, V handy for a Cubase dongle!).
I also ran a Masterport 2.0 4 port hub for kbd and mouse. Never had a problem with any of it.
I am pretty sure that in some way your computer is screwed dude.
