Asio4all - Windows issues

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Re: Asio4all - Windows issues @all

Post by bennygoodman »

Jimmy B wrote: Sat Dec 31, 2022 5:42 pm
bennygoodman wrote: Sat Dec 31, 2022 4:22 pm:angel:

if I use the NI asio driver I can go up to 1000 ms sample buffer, with Asio4all I have 2000 ms, which is the reason I use this driver.

I'm really confused about what you are trying to do here. The buffer is measured in samples, not milliseconds (latency is measured in milliseconds). Most people try to get the buffer down to 64 samples or less, in order to reduce the delay. If it can't run glitch-free at 512 samples, there is something wrong. Why would you want to increase it above that?

Sorry, I mixed up the terms, of course in samples and not milliseconds. But still, using asio4all gives me lower latencies at, say, 250 samples (about one millisecond faster than the native NI driver). The main reason for using asio4all is the sample buffer twice as big as the native's one. This is good in my case for mixdowns, when recording I usually go down to 250 samples..

Obviously the asio4all installation is broken in Ableton on my machine, all other software works well with the latency slider... :headbang::headbang::protest:
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Re: Asio4all - Windows issues

Post by bennygoodman »

The Elf wrote: Sat Dec 31, 2022 5:18 pm ASIO4ALL is not necessary if you have native ASIO drivers for your interface - and you do!

There is certainly nothing wrong with the NI KA6 - I use one myself!

You seem to be wanting to set strangely high latency values. Are you experiencing problems that you are trying to fix by doing this?

Thanks for the response. I call NI Komplete 6 (old version) crap, because I have also troubles when starting up (I must plug/unplug the interface several times before it starts) - at the computer startup. I replaced the cable, it worked for some time but again the old problem occurs from time to time. This is annoying.
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Re: Asio4all - Windows issues

Post by bennygoodman »

ef37a wrote: Sat Dec 31, 2022 6:22 pm I have just connected my KA6 Mk1 to this Lenovo T510 and in less than 30 seconds it had setup even though I doubt I have used it since Feb 21.

Punched up Samplitude and set for Komplete ASIO and it plays nay bother.
Yes, the maximum sample size IS 1024 (min 32 which WILL run but I found latency was easily good enough at 128) As asked. Why would anyone want more than 1024?

The KA6 is certainly not crap and is one of the most stable, low latency interfaces around at its money or even more. My only gripe was with the feeble phantom power but that has been fixed.

Yes, the MOTU M4 is a bit better. More mic gain, loopback and those lovely meters! The KA6 is however still a very useful interface.

Dave.

Thanks for replying. Sometimes more latency than 1024 samples isn't a bad thing!
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Re: Asio4all - Windows issues @ all

Post by bennygoodman »

Thanks again to all for their thoughts and replies!

Best NR

;)
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Re: Asio4all - Windows issues

Post by ef37a »

Well Benny all I can tell you I have Sam Pro x6 running a recording of Rubber Soul I dubbed from disc a week ago running flawlessly at 64 samples!

I am using the same laptop, i7 Lenovo 8G ram SSD at the same time and I have Skype minimized in case son calls.
Task Mang' tells me I am using 44% of my CPU and the processor is running at 3.0G.

If you can't run your KA6 at 128 samples then I am certain you have a computer problem. N.B In the past I have run 20 tracks of Cubase (ess 6) with the KA6 on an HP g6 laptop with an i3 processor 8G ram.

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Re: Asio4all - Windows issues

Post by The Elf »

As above - no problems on two different laptops here (a Dell i5 and a Scan i7).

Your computer may be the culprit for your troubles. You could try a different cable, or maybe even a powered USB hub between the computer and AI.
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Re: Asio4all - Windows issues

Post by Jimmy B »

Agreed that the computer is likely at fault. Could it alternatively be the Audio Interface?

https://www.soundonsound.com/forum/view ... &hilit=KA6

Would it be possible to borrow a spare audio interface (any brand) or a spare PC just to see where the fault is? You would need to download some ASIO drivers from the manufacturer's website to get the new combination working.
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Re: Asio4all - Windows issues

Post by ef37a »

Jimmy B wrote: Mon Jan 02, 2023 10:33 am Agreed that the computer is likely at fault. Could it alternatively be the Audio Interface?

https://www.soundonsound.com/forum/view ... &hilit=KA6

Would it be possible to borrow a spare audio interface (any brand) or a spare PC just to see where the fault is? You would need to download some ASIO drivers from the manufacturer's website to get the new combination working.

That guy's KA6 Jimmy had cracked print close to the USB port. I got so fed up with his moaning that I offered to try to fix it for him! I succeeded! Cluck knows how with my eye but he only sent me 1/2 the unit and I did the best I could checking it with my trusty Fluke 83. He reported it fixed when he got it back. I have heard nothing since.

OP's problem is not a hardware one. I have been with two other audio forums at least as long as with SoS and have never seen a confirmed report of any driver/latency problem with a KA6 that was not "finger trouble". Most get resolved by attending to computer issues.

Of course, if you ASK on Google for "NI KA6 driver problems" I am sure you will find a shedload! Same goes for any other interface I bet.

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Re: Asio4all - Windows issues

Post by Jimmy B »

ef37a wrote: Mon Jan 02, 2023 10:53 am I offered to try to fix it for him! I succeeded!

That's what I would call "above and beyond the call of duty".
I agree that it sounds like a computer problem, but when I read "I replaced the cable, it worked for some time", I wondered if it could be another intermittent usb connection issue?
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Re: Asio4all - Windows issues

Post by The Elf »

I'm wondering if the computer is struggling to provide the power the KA6 requires. That's why a powered USB hub might be worth a try.
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Re: Asio4all - Windows issues

Post by ef37a »

The Elf wrote: Mon Jan 02, 2023 12:34 pm I'm wondering if the computer is struggling to provide the power the KA6 requires. That's why a powered USB hub might be worth a try.

That is certainly a possibility Elf but in many years of messing with computers, laptops and interfaces I have never had a problem that could be put down to lack of USB power. I have had instances on W7 where I was told "insufficient power for this device" but the device was a small memory stick and it worked on another machine and an M-Audio Fast track pro interface worked fine on the previous port!

I have measured the KA6 current pull and it is around 450mA so close to the 2.0 limit it does however run perfectly well on a 900mA capable 3.0 port and there cannot be many computers now without those?

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Re: Asio4all - Windows issues @all

Post by bennygoodman »

:thumbup:

Hello again!

Thanks for that massive response to all.

I use the NI Komplete 6 with USB cable directly without hub - so there should not occur any power issues, right? My computer has CPU i7, @4GHZ - 16 gig ram. All people here tell me that they can go down to 128 samples or even 64 with the DAW - I never came under the benchmark of 250 samples. So you think my computer has a problem? Well - not sure, never had any errors beside that asio4all issue. But in the end all here recommend using the native NI asio driver - I'll give it a try as this seems to be the only solution..

Thanks for your replies, again.

best
nr
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Re: Asio4all - Windows issues @all

Post by The Elf »

bennygoodman wrote: Mon Jan 02, 2023 4:36 pm I use the NI Komplete 6 with USB cable directly without hub - so there should not occur any power issues, right?

Well that's my point. You're asking the computer to provide the power - and I'm wondering if the computer is not providing enough. Beg or borrow a powered hub and just see if it makes a difference. It's worth a try.
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Re: Asio4all - Windows issues @all

Post by bennygoodman »

The Elf wrote: Mon Jan 02, 2023 5:06 pm
bennygoodman wrote: Mon Jan 02, 2023 4:36 pm I use the NI Komplete 6 with USB cable directly without hub - so there should not occur any power issues, right?

Well that's my point. You're asking the computer to provide the power - and I'm wondering if the computer is not providing enough. Beg or borrow a powered hub and just see if it makes a difference. It's worth a try.

Yeah thanks, I'll surely do!

btw: when using the NI native driver I can go down to 64 samples latency in Ableton, asio4all down to 250 samples in comparison (before crackling), but Ableton shows me on both settings from the different drivers apprx. the same overall latency. Weird ..
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Re: Asio4all - Windows issues

Post by The Elf »

I wouldn't put much faith in what ASIO4ALL is reporting. It is designed as an interface between ASIO-requiring software and whatever drivers are provided by a non-ASIO interface. I doubt that it knows the full latency of the chain after it passes the data on.
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Re: Asio4all - Windows issues

Post by bennygoodman »

The Elf wrote: Tue Jan 03, 2023 9:44 am I wouldn't put much faith in what ASIO4ALL is reporting. It is designed as an interface between ASIO-requiring software and whatever drivers are provided by a non-ASIO interface. I doubt that it knows the full latency of the chain after it passes the data on.


Thank you very much for your useful suggestions. Running the NI now on a powered hub and will be changing the USB cable, with the native asio driver. This discussion helped a lot!

Best
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Re: Asio4all - Windows issues

Post by bennygoodman »

One last remark. Native Instruments Komplete 6 is the biggest crap ever seen. Still, with the recommended usb cable by Thomann the interface does not start up after powering on the computer (1 out of 5 times).

Don't you ever buy NI!!!
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Re: Asio4all - Windows issues

Post by ef37a »

bennygoodman wrote: Tue Jan 24, 2023 6:26 pm One last remark. Native Instruments Komplete 6 is the biggest crap ever seen. Still, with the recommended usb cable by Thomann the interface does not start up after powering on the computer (1 out of 5 times).

Don't you ever buy NI!!!

You are very much in the minority with that opinion friend. My NI KA6 gave years of flawless service and still works. I have only retired it for the rather better, in a few ways, MOTU M4 mainly because I also got my son an M4 and he is in France and has 'finger' trouble with ANY recording rig he has ever had. We now have the same AI and mixer so I can sort him out more easily.

I have recommended the KA6 many many times to people here and on other forums. Not one has ever been anything but delighted with the interface.

Before you start calling things"crap" you should investigate (or get someone else to do it if not qualified) your computer system. Have you for instance emailed either the retailer you bought the KA6 from or NI themselves and put your problems to them?

As for the interface not starting up every time? That is almost certainly a problem in the PC. I have had at least six different USB interfaces over the last 15 years and used them with over 5 desktops and laptops and 4 operating systems. Yes, sometimes the AI 'wasn't found' but by the time the NI KA6 arrived that problem had all but vanished.

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Re: Asio4all - Windows issues

Post by tea for two »

Hmmm I might give KA6 MK1 a butchers.
If I can pick one up under 30 bob. I dig rather spiffy and rather cheap used interfaces that is lol.

Martin started me off on this with all his interface reviews starting from nearly two decades earlier.
At the time (2004/5) I could only afford 1 interface : Terratec DMX 6 pictured in this MW article near the bottom (I had to get this word in lol)
https://www.soundonsound.com/techniques ... o-problems
But now on used market ....
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Re: Asio4all - Windows issues

Post by The Elf »

tea for two wrote: Fri Jan 27, 2023 7:14 am Hmmm I might give KA6 MK1 a butchers.

I have both Mk1 and Mk2. The Mk1 is the more robustly packaged of the two - built like a metal brick. It's my 'throw in a bag' interface.
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Re: Asio4all - Windows issues

Post by bennygoodman »

Ok, FRIENDS!

I can only speak from my perspective. When I bought the Komplete 6 in 2018 it started off with these problems (blinking light on the interface on computer start, no audio). The problem was present on both linux and windows 10 OS. I changed the cable several times (NI would not give a replacement for a bad cable) . still the interface failed to start. I complained at NI, they suggested proper USB cables, I bought one of these cables at Thomann - still the problem is the same. So the interface has a problem I can imagine. Well, I will sometime in the future throw that piece into the trashbin and buy Motu M4.. :headbang:
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Re: Asio4all - Windows issues

Post by Hugh Robjohns »

bennygoodman wrote: Fri Jan 27, 2023 1:13 pm When I bought the Komplete 6 in 2018 it started off with these problems (blinking light on the interface on computer start, no audio). The problem was present on both linux and windows 10 OS. I changed the cable several times ... still the interface failed to start....So the interface has a problem I can imagine.

I understand the frustration, and clearly you have worked through some possible reasons for the problems you've had... Bit bizarrely, it seems you haven't addressed the one reason that seems to me, and others here, as the most likely by far: insufficient bus powering.

Of course, it could be a faulty unit, but it is easy and straightforward to check if powering is the issue simply by connecting to a different computer or a powered hub.

It really would be worth trying that before chucking it in the trash can as your difficulties with it really don't reflect the considerable positive feedback and recommendations that we've seen here for that interface over many years.
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Re: Asio4all - Windows issues

Post by ef37a »

Quite so Hugh*
But Bennygoodman's account seems awry?
In the first instance the KA6 is supplied with a USB cable of excellent quality and I very much doubt it was faulty. Even so, how many here have actually had a USB cable cause any issues unless it was really cheap? In well over ten years I have never put a fault down to one except in ONE instance with ONE cable and ONE desktop and that was because I was trying to run my KA6 from a 5mtr cable. NI state 3mtrs should be regarded as the maximum. (it did in fact run perfectly at 5mtrs once I had sorted it all out)

The other fly in this emolument is the absence of a mention of the retailer?
Friend Ben' is slating the interface and NI but I don't think I have seen a retailer's name? In UK at least a punter's first call for a faulty product is with the shop he bought it from. In the event of the problem being beyond the shop's expertize THEY will contact the manufacturer.

*Don't bin it, post it to me. I promise to refund. I shall take the chance that the interface is actually fine and make myself a drinkeypoo!

Dave.
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Re: Asio4all - Windows issues

Post by bennygoodman »

Haha, fine. Thanks for your replies.

Well, I run about 15 usb ports with harwdare on my computer. Powered. But NI Komplete 6 was always directly connected. Also, NI don't call it a must to use a powered hub - as they wrote to me. But, giving it a powered state, I have to connect an additional usb2hub to my computer and the result is, now that I use another hub, that my mouse is not recognised nor Komplete 6. Interrupt conflicts. Usb2 is known to have troubles with too many usb ports (in my case more than 15) - so this option is not valid for me.

Anyways, thanks for diving in deeply into that discussion.
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Re: Asio4all - Windows issues

Post by ef37a »

Like the 'dodgy' USB cables I have never had the 'too many USB ports' problem.
A few years ago I ran a 3k AMD black on an Asus MOBO which had 4 native ports on the back, two at the front and a 5 way USB 2.0 PCI card (fifth port was internal, V handy for a Cubase dongle!).
I also ran a Masterport 2.0 4 port hub for kbd and mouse. Never had a problem with any of it.

I am pretty sure that in some way your computer is screwed dude.

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