SEARCHING: audio interface with 4 separate channels

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Re: SEARCHING: audio interface with 4 separate channels

Post by manwilde »

Ok, but just to rule things out, what's the crossfeed like if you engage the Hi-Z on channel one with the guitar plugged in and unplugging the bass from channel two?
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

If nothing is plugged in then there is no crossfeed. As soon as I put anything in the input, the crossfeed shows up. I guess there is a switch in the input. I can test the guitar with the Hi-Z option on with a source of choice in the 2nd input, if that is of interest?
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

I did a fresh install of reaper and the ur242 drivers on a differnt PC and the issue can be observed here as well. Is the unit defective or is the crosstalk of the ur242 at 46db?
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Re: SEARCHING: audio interface with 4 separate channels

Post by manwilde »

It all seems really weird, maybe the unit is defective. But anyway it would be good to test with proper gain staging (i.e. guitar with Hi-Z on and nothing on channel two, then add a line level input on channel two with and without the guitar on channel one) to make sure, IMHO.
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

manwilde wrote:it would be good to test with proper gain staging (i.e. guitar with Hi-Z on and nothing on channel two, then add a line level input on channel two with and without the guitar on channel one)

Yes, you are onto something. I have plugged in a bass in input1 hi-z engaged and a overdrive pedal in input2 and the bleed is gone. As soon as the hi-z button is disengaged it appears again. With input2 disconnected there is no bleed with or without hi-z engaged.
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Re: SEARCHING: audio interface with 4 separate channels

Post by Wonks »

Crosstalk in this test on another UR242 was measured at -100dB, so around -45dB is far from normal.

https://prosound.ixbt.com/interfaces/st ... 2/2444.htm

In light of your latest post, I need another think.
Last edited by Wonks on Mon May 31, 2021 10:29 pm, edited 1 time in total.
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

Thank you for your contributions. That is useful information for me.
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Re: SEARCHING: audio interface with 4 separate channels

Post by Wonks »

I think I know what could be going on. I could be more certain if I could find a proper circuit diagram for the interface, but I can't.

The only thing that all the inputs have in common is their ground/sleeve connection. Therefore it must be to do with that, and some of the signal from one input leaking through to another input via that ground path.

My idea of how this could occur depends on:

A) The sleeve connections on all the TRS/XLR inputs being connected to a common ground plane/track on the PCB not being directly connected to the system 0v reference at some point, and...

B) The line/hi-Z switch acting rather like this one in a Mackie mixer (this is not the UR242 block schematic):

Image

...where a high impedance input op-amp is put in series with the positive T (tip) input input signal to both increase the input impedance and to also boost the guitar level signal up to line level. But the R (ring) connection is also connected to the system 0v rail as well as ground when the Hi-Z switch is operated.

I would normally have expected that the ground rail would be connected to 0v at a single point, probably right at the unit's input power connector, to equalize the potentials. Maybe there is no direct connection at all though but possibly a link via a capacitor so that any potential DC current is blocked. Or it may be that there is one direct connection at the input power socket (these power sockets often have two pins for ground/0v connections) but the solder joint is poor or cracked and relatively high resistance, maybe a few ohms.

Both the above would allow for there to be a small resistance between the ground track and 0v. Keep that in mind.

With only one input having a TS jack inserted, the other inputs' T and R connections remain unconnected so there is no obvious signal bleed.

But plug in a TS jack to another input and the sleeve of the jack connects the R and S connections of the jack together, so the negative side of the differential input is now connected to the UR242 ground potential.

With a TS jack input, you would normally expect this negative input to be held firmly at a constant 0v. But if the ground to 0v connection has some measurable resistance, then the whole ground track can be raised in potential very slightly if another TS input has a signal on it, and the negative input (R) connection of this jack with no input signal will see a very low level version of the signal appearing. The positive (T) connection of the input sees nothing, so the differential input outputs a low-level, polarity reversed signal, which is what you see.

If you plugged in an XLR cable or a TRS jack, the R and S connections would remain unconnected, so you would only be able to measure the normal, much lower level crosstalk, not this much higher level bleed,

This cross-connection of signals occurs before the pre-amps, so is not affected by the gain setting of the input with the signal.

Now if the Hi-Z switch on input 1 is activated with a TS jack inserted, and as I suspect, the negative input on the differential circuit is connected to 0V and also to ground, this means that all the ground connections are at 0V and are fully linked, so there will be no transmission of low level input signals via the ground connection.

This is all a bit convoluted and not easy to explain, and involves some assumptions which may be wrong. But it could happen.

To sum up:

0v and ground probably have a measurable resistance between them, meaning they can have slightly different potentials.

Using TS jacks connects the negative side of the pre-amps differential input to ground.

The resistance between ground and 0v allows a very low level signal appearing on one jack to be transferred via the ground connection to the negative side of another input with an inserted TS jack, resulting in a low level inverted polarity signal that is otherwise a copy of the main input signal.

Either by design or by accident, operating the Hi-Z switch directly connects the ground and 0v tracks together, which stops any low-level signal bleed between inputs with TS jacks inserted.

Any unconnected inputs or inputs using TRS jacks or XLRs remain unaffected.

This may all be down to the design of the interface and it is operating the way it was intended.

But it could be down to a hardware fault, so if you did open up the unit, I'd look at the solder joints around that power supply connector. It's an easy connector to put unintended strain on, which could cause an already weak solder joint to crack.

Hope this makes some sense.
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

Hey thanks for the effort alone! I'm going to carefully read all of it tomorrow and share my thoughts as soon as I have a response that takes your points into consideration. Thanks you very much.
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Re: SEARCHING: audio interface with 4 separate channels

Post by Hugh Robjohns »

Sorry to be late in on this one -- the thread wasn't what I thought it to be...

Could this be another case of a fully double-insulated system running without a solid ground? That could certainly be possible for crosstalk between channels via common ground paths when working with unbalanced inputs.
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Re: SEARCHING: audio interface with 4 separate channels

Post by Wonks »

I was considering that, but wasn't sure how using the Hi-Z switch would cure it?
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Re: SEARCHING: audio interface with 4 separate channels

Post by Hugh Robjohns »

Difficult to know without knowledge of the circuitry and board layouts, but it would certainly involve a separate unbalanced amplifier stage, possibly with a different ground reference point.

Other inputs are balanced and so with an unbalanced input the 'ground' signal is being fed directly into the amp stage.
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

Is this of any help?

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Re: SEARCHING: audio interface with 4 separate channels

Post by Wonks »

Unfortunately, no. They are just the functional block diagrams from the manual and show a mixture of software and hardware functions. It's the full hardware circuit diagram that's needed to tell us exactly how the grounding is arranged.

But what is your full setup? Have you got a laptop or a desktop, and is anything else you have connected to your recording setup powered directly by 230v, rather than by a double insulated PSU? It may well be that there is no solid system connection to ground.

If you've got a multimeter, you could check if there's a low resistance (less than a couple of ohms) from the outer case of a metal jack socket or XLR plugged into your interface, to the ground pin on a wall socket. I presume you've got Schuko sockets, so the ground pins should be easily accessible.
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

Wonks wrote:But what is your full setup? Have you got a laptop or a desktop, and is anything else you have connected to your recording setup powered directly by 230v, rather than by a double insulated PSU? It may well be that there is no solid system connection to ground.

I have observed the issue on both a laptop in battery mode (nothing connected but the interface) and on a desktop pc. I have to check on the desktop setup in those details.

Wonks wrote:If you've got a multimeter, you could check if there's a low resistance (less than a couple of ohms) from the outer case of a metal jack socket or XLR plugged into your interface, to the ground pin on a wall socket. I presume you've got Schuko sockets, so the ground pins should be easily accessible.

I'm going to try to get a hold of a multimeter, do the messurements and report. This could take a few days though.

I have trouble with a 50hz hum and the harmonic also, if there is a relation.
Last edited by cremedonut on Wed Jun 02, 2021 6:03 pm, edited 1 time in total.
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Re: SEARCHING: audio interface with 4 separate channels

Post by Wonks »

If it happens on a desktop, when the USB connection to the interface should provide a ground reference, then it's unlikely to be a lack of ground issue.

50Hz and 100Hz hum is a common issue, just because there is so much mains electricity around. But if some of my earlier suggestion is correct and there is a possible high resistance path between the ground/sleeve connections on the interface and 0v, then the shielding could be allowing a lot more noise to be picked up than normal.
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

I see. I will go through this new information and do the tests as suggested. Thanks for now. I'll be back as soon as I have more information.
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

So I have thought about your replies and decided it would be best to buy a used interface to have a reference point. I went for a presonus Audiobox 22 VSL which is powered by USB. When it arrives I'm going to compare the 50hz (+ harmonics issue) and the crosstalk, just to make sure that the issue is exclusive to the UR242. I will let you know as soon I have further information.
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Re: SEARCHING: audio interface with 4 separate channels

Post by cremedonut »

Hey there,

sorry for the wait. I have now tested the presonus Audiobox 22 VSL. Input one has a guitar plugged in (the unit does not have a Hi-Z option). Input two has a Boss pedal plugged in (the pedal is not attached to anything else).

The crosstalk on this unit does only occur if I drive the Input one into clipping. Other than that there is no crosstalk visible at all. With this knowledge I come to the conclusion, that there is something wrong with the design of the UR242, my particular unit is defective or the DSP in the unit may cause this effect in a way, that I can't figure out.

At this point I am planning to buy a Motu interface.
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