Synth repair in U.K

[Sam Inglis]

I think their excuse was that it was early in the morning, and they didn't want to ring the bell for fear of waking the occupants. So instead they woke them by hurling a piece of expensive music hardware onto the garden path from a great height.

[Hugh Robjohns]

When I took delivery of my PMC IB1s years ago I caught the delivery driver slide the second of the very large and heavy shipping boxes on to the edge of the lorry tailgate, and then push it over so that it overbalanced and fell about four feet on to its end on the ground! I didn't see how he unloaded the first one, but I imagine he did it the same way.

Needless to say, both speakers had been damaged in the process. The magnet motor assemblies on both midrange units had shifted on their axes resulting in very obvious distortions. Both units had to be replaced. I don't think PMC use that courier company any more!

hugh

[James Perrett]

how much "FRAGILE" stickers are all over your machine

Erm - you do realise that couriers treat Fragile stickers as an invitation to try to break your parcel don't you?

Pack it well but keep it anonymous and don't give the couriers any hint that they should try and break it.

James.

[ken long]

couriers

they're called "throwers" in the trade...

[ramthelinefeed]

how much "FRAGILE" stickers are all over your machine

Erm - you do realise that couriers treat Fragile stickers as an invitation to try to break your parcel don't you?

Pack it well but keep it anonymous and don't give the couriers any hint that they should try and break it.

IT'S FUNNY COS IT'S TRUE etc etc

[ramthelinefeed]

Oh dear - I had to finally go to Trading Standards about a particular synth repair outfit...
...only to find that the ConDems have cut Trading Standards for 'consumers', and they just tell you to go to Citizens Advice instead. So I've referred the matter there instead.
Horrible to have to do it though, it's only going to end in tears I seem to have run out of other options though.

[Peter Conz Connelly]

Oh dear - I had to finally go to Trading Standards about a particular synth repair outfit...
...only to find that the ConDems have cut Trading Standards for 'consumers', and they just tell you to go to Citizens Advice instead. So I've referred the matter there instead.
Horrible to have to do it though, it's only going to end in tears I seem to have run out of other options though.

I feel your pain ref: Trading Standards. I had an abysmal accountant who was a complete liability and nearly cost me my business but, when I presented my case to Trading Standards, they told me it was a civil issue and I needed to take it up with my, now previous, accountant.

P

[ramthelinefeed]

Hmm, well Trading Standards just sent me a standard email saying I should contact Citizen's Advice.

Citizens Advice then just sent me an email saying "well, the trader appears to be in violation of x, y and z, so write to them and tell them off". Which I'd done already and nothing had happened! Which is why I went to Trading Standards.

Ho hum. I guess I'll write a Final Letter... if that fails it's County Court time. Arrrgh.

[Peter Conz Connelly]

Hmm, well Trading Standards just sent me a standard email saying I should contact Citizen's Advice.

Citizens Advice then just sent me an email saying "well, the trader appears to be in violation of x, y and z, so write to them and tell them off". Which I'd done already and nothing had happened! Which is why I went to Trading Standards.

Ho hum. I guess I'll write a Final Letter... if that fails it's County Court time. Arrrgh.

Good luck Feline... it's sh!t the system doesn't pull its weight and help us appropriately. A lot of recent legalities I've had to deal with on my own, as the system failed me (although it's quick to take my £££).

P

[ramthelinefeed]

Hah! Well it cuts both ways, you know.
Just ignore "the system" when it asks you for £££... maybe you'll get away with it too

[Nigeln]

Hi
Just like to echo the good reports about Andy Jury, Synth Prof. He's repaired a load of stuff for me and always the work has always been first class - also he's a really nice guy.
After some bad experiences with a couple of other "professional" repair outfits, I'm glad I found Andy and I will NEVER use anyone else - he is a bit of a wiz when it comes to getting old synths going again!
Nigel

[ken long]

FAO Megheads - would like to add Jameson Logan to this list. Based near Wolverhampton, he repaired and restored 3 of my samplers beyond my expectations. He charges by the minute (ie, if he overruns by 10 min into the hour, he won't charge an extra full hour). He was very helpful explaining everything that was wrong and sourced all parts and kept me up to date every step of the way. His work is first class all devices operate better (better SNR, switching etc) than when they came out of the factory. He is also concerned about aesthetics unlike others I've had the misfortune of dealing with.

http://uk.linkedin.com/pub/jammie-logan/3a/740/101

A+++