New SOS Forum: clear Cookies & Cache

[Forum Admin]

Hi Members,

The new SOS Forum software went live around 9am today, 30 June 2021.

If you are having problems logging in, please clear SOS Cookies from your browser and empty your Cache. This fixes things for most people as it removes the old Forum cookies.

Please note: the Forum is not playing well (yet) with the Brave browser unless you do a fresh install of Brave.

[Dynamic Mike]

That worked for me. Looking good so far

[Hugh Robjohns]

Please note: the Forum is not playing well (yet) with the Brave browser unless you do a fresh install of Brave.

Clearing cookies and the cache in Brave cured all problems for me (on PC/Win10). No need for a fresh install.

[Sam Spoons]

I've just done that and no change here

[bobcharest]

My problem is that I can't login through Tapatalk. IThe message says that my ID doesn't exist. no problem through my desktop browser.

[Forum Admin]

My problem is that I can't login through Tapatalk. The message says that my ID doesn't exist. no problem through my desktop browser.

It's mentioned elsewhere in the Feedback topic "New forum format" but Tapatalk plug-in is not (yet) working with this new forum software. We're waiting for response from their tech team regarding their API connection.

[ef37a]

"Cookie clearing" fixed it for me in Firefox and all seems well'ish. Took me SOME time to find 'active topics"!

Dave.

[Forum Admin]

"Cookie clearing" fixed it for me in Firefox and all seems well'ish.

Great.

Took me SOME time to find 'active topics"!

Dave.

It's in the big grey LATEST POSTS button in the secondary nav bar at the top of every Forum page, where it's always been.

You can also click on the red chevron in a circle button when on the Forum topic listing page.

Hope you are liking the increased text contrast (now almost black text) - we did it just for you Dave.

[ef37a]

"Cookie clearing" fixed it for me in Firefox and all seems well'ish.

Great.

Took me SOME time to find 'active topics"!

Dave.

It's in the big grey LATEST POSTS button in the secondary nav bar at the top of every Forum page, where it's always been.

You can also click on the red chevron in a circle button when on the Forum topic listing page.

Hope you are liking the increased text contrast (now almost black text) - we did it just for you Dave.

Yes, better thanks. Are we on the same page tho'but? I used to go>Index and View Active Topics was on the right in red. Not any more. "Quote's" hiding as well!

But otherwise thanks to all for the hard work and getting it running so soon. Could not care less about the 'phone people', have enough trouble with a 15.6" lappy!

Dave.

[Forum Admin]

Are we on the same page tho'but? I used to go>Index and View Active Topics was on the right in red. Not any more.

The new software has tidied those links up and collected them into the Quick Links dropdown at the top-right of the topic - see screenshot below.

BTW members will not see the gears icon and ACP link shown in my screenshot, as that is for the Admin Control Panel.

"Quote's" hiding as well!

This is now the double quote icon at the far-right of the post title (2nd one to the left; the far-right is now social sharing icon).

Screenshot 2021-07-01 at 11.58.24 am.jpg (10.13 KiB) Viewed 1731 times

[ef37a]

Yup, found all that, eeeeventually!

Dave.

[Forum Admin]

Yup, found all that, eeeeventually!

Dave.

This Forum software update is a lot easier to grasp than any DAW software update. Glad you are getting the hang of things.

[ManFromGlass]

On Brave/ipad combo here plus the usual slow to slower internet connection. The new Forum is quite an improvement! Good work all!
It does seem to not like slow internet connections - all the boxes down the right side (usually a video or two plus an ad I think) are blank now. They used to load in fine on the previous version. No great loss as due to my fluctuating speeds I can’t watch SOS videos on the site 90% of the time.

Can I guess and say that the coders you use are young and have perfect eyesight? They can probably even read the new tiny fonts with no problem. That’s my only grumble.

[bobcharest]

My problem is that I can't login through Tapatalk. The message says that my ID doesn't exist. no problem through my desktop browser.

It's mentioned elsewhere in the Feedback topic "New forum format" but Tapatalk plug-in is not (yet) working with this new forum software. We're waiting for response from their tech team regarding their API connection.

Hi - just a little update, although I suspect that you're still waiting on a response from Tapatalk...

Now, I can log in, but I'm immediately informed that i can't look at recently unread threads as I'm not logged in.

[Eddy Deegan]

Hi Bob,

The linked images in your post don't display. Although the URLs seem valid in your post, when clicked they have somewhat strange URLs such as

Code: Select all

 https://www.bobcharestmusic.com/.*.(jpe?g%7cgif%7cbmp%7cpng%7cjpg)$

This looks to be a side-effect of your hosting provider. I'd suggest putting them on imgur.com or similar, as it's an image hosting site that seems to work well.

[bobcharest]

Hi Eddy,

Thanks for your help on this. Here's take two with the images hosted on imgur:

Hi - just a little update, although I suspect that you're still waiting on a response from Tapatalk...

Now, I can log in, but I'm immediately informed that i can't look at recently unread threads as I'm not logged in.

[Dave Rowles]

I've tried clearing data and still have an intermittent issue with Chrome on Mac. It was working one day, but now is not.

If I try to respond to a post on Chrome I just infinite reloads saying:

If you are not automatically redirected, please click this link: https://www.soundonsound.com/user/login ... embed=true.

Working on safari though.

[Forum Admin]

I've not had any problems on Mac with Chrome since the changeover. What version are you using Dave and on what version of MacOS?

[Dave Rowles]

Chrome: 91.0.4472.114
MacOS: 10.14.6

Still doesn't work.

[Forum Admin]

Chrome: 91.0.4472.114
MacOS: 10.14.6

Still doesn't work.

Thanks for the info. That's the same Chrome version I am running but I am on macOS 11.4.

Any members running the same combo as Dave?