Can't use search function

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Can't use search function

Post by jfry »

When I try to use the search function I get the following message:

"Sorry but you are not permitted to use the search system."

I am logged in. I have cleared cookies and cache for www.soundonsound.com and soundonsound.com.

I'm using Firefox 90.0.2 on macOS 10.15.7 Catalina.

Any ideas?
jfry
Posts: 3 Joined: Wed Jun 30, 2021 12:15 am

Re: Can't use search function

Post by Eddy Deegan »

Hello jfry,

I cannot give you a definitive answer but I know a man who can and your post has been flagged for attention :)

Cheers and thank you for raising the issue. The forum software was upgraded to a newer version recently which may or may not be be related but as far as I am aware you are the first to report this particular problem.
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Eddy Deegan
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Re: Can't use search function

Post by jfry »

Thanks Eddy!
jfry
Posts: 3 Joined: Wed Jun 30, 2021 12:15 am

Re: Can't use search function

Post by Eddy Deegan »

You're welcome, I've raised it as an issue for attention internally and you can expect an answer soon though it'll almost certainly be in UK office hours tomorrow!
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Eddy Deegan
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Posts: 6473 Joined: Wed Sep 01, 2004 12:00 am Location: Brighton & Hove, UK
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Re: Can't use search function

Post by Forum Admin »

Hi J

Because you have not yet exceeded the 3 post count, you are still in a moderation group which has different permissions. Search was blocked on your account but I have reset and activated it, for you and others.

So please log out and try logging in again and perform a search.

It will not work if you do not log out first, to clear cookies and set a new session.
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Forum Admin
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Posts: 3779 Joined: Mon Jul 21, 2003 11:00 pm Location: A studio deep in the fenlands of Cambridgeshire, UK
Search 15,380 SOS Reviews/Techniques articles: www.soundonsound.com/search

Forum search now working

Post by jfry »

Works like a charm.

Thanks so much.
jfry
Posts: 3 Joined: Wed Jun 30, 2021 12:15 am
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