Can't access replica mag

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Can't access replica mag

Post by The_Doorman »

I can't read the new issue of the replica mag. A window pops up asking for my consent that personal data is used. Unfortunately the 'consent' button is unresponsive to touch in Chrome and Safari on both my iPad and the latest Android OS on my phone. As a result I can't access the mag because the window blocks it. Anyone experiencing similar issues?
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Re: Can't access replica mag

Post by Hugh Robjohns »

Apologies. Something is broken! It doesn't work for me on Android either -- but it is fine on a win10 PC. I've flagged the problem up to the chaps with the Internet spanners...

Edited to add: It appears to be an issue with a new Google IAB consent/privacy pop-up that we are obliged to present. It is being worked on!
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Re: Can't access replica mag

Post by The_Doorman »

OK good to hear, thanks!
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Re: Can't access replica mag

Post by Forum Admin »

To help us troubleshoot this, can you tell me what iOS version you are using on your iPad and what Android version please?

Also, what version of Safari and Chrome?

Finally, how were you attempting to access the Replica?

* from within your My Account > Replica Mag tab?
* from Magazine red View Replica button on https://www.soundonsound.com/magazine/2021-10 ?
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Re: Can't access replica mag

Post by Hugh Robjohns »

I'm running Android 10 (SM-G960F Build QP1A.190711.020) and using the default 'Samsung Internet' browser (version 15.0.2.47).

I get exactly the same problem (Consent button non-functional) using Chrome (version 93.0.4577.82).

Accessed from the SOS website magazine page (after logging in).

If I go to the (top right) three lines drop-down, then click on More + and select My Account I get the same consent display pop-up, but the Consent button works and I can access the replica magazine via that route.
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Hugh Robjohns
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Re: Can't access replica mag

Post by Forum Admin »

Thanks Hugh - all info helps. This is proving a tricky one!
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Re: Can't access replica mag

Post by ef37a »

I have the current .pdf using W10 and Firefox. Ta very much!

Dave.
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Re: Can't access replica mag

Post by Forum Admin »

ef37a wrote: Fri Sep 24, 2021 12:25 pm I have the current .pdf using W10 and Firefox. Ta very much!

Dave.

Hi Dave

We're discussing the page-turning Replica Mag edition here. But good to know you have the Full Issue PDF.
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Re: Can't access replica mag

Post by ef37a »

Forum Admin wrote: Fri Sep 24, 2021 12:27 pm
ef37a wrote: Fri Sep 24, 2021 12:25 pm I have the current .pdf using W10 and Firefox. Ta very much!

Dave.

Hi Dave

We're discussing the page-turning Replica Mag edition here. But good to know you have the Full Issue PDF.

Ah, right. Well I have the page turning 'analogue' version! Lurrrvely it is too!
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Re: Can't access replica mag

Post by Forum Admin »

ef37a wrote: Fri Sep 24, 2021 12:35 pmAh, right. Well I have the page turning 'analogue' version! Lurrrvely it is too!

:thumbup::thumbup::thumbup::thumbup::thumbup:
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Re: Can't access replica mag

Post by Paul Gilby »

The provider we work with to host the Replica mag has confirmed they can reproduce the error and their dev team are investigating.

However, some users have reported that if you keep tapping the Consent button it does eventually work.

More info when we have it.
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Re: Can't access replica mag

Post by FrankF »

Hello,
I'm getting a slightly different problem, as of the latest digi-replicant edition (more Roy than Pris, sadly).

I can access the "Pages" style display, but I no longer have the ability to zoom in on text, so it's more or less illegible.
If I click on "Pages" (bottom left of t'screen), I get a blurred view of a couple of pages.
I've tried logging out and back in, but it's the same.

Any ideas?
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